Privacy Policy

Ultrapari ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal data when you use our website, apps, and services. By using our services you consent to the practices described here.

1. Data We Collect

We collect information you provide when registering and using our services, including name, email address, date of birth, address, and payment details. We also collect technical data such as IP address, device type, browser, and usage data (e.g. pages visited, bets placed). We may receive information from third parties (e.g. payment providers or identity verification services) where necessary to provide the service or comply with law.

2. How We Use Your Data

We use your data to operate your account, process transactions, provide customer support, and comply with legal and regulatory obligations. We may use your data for marketing (e.g. promotions) where you have consented or where permitted by law. We use technical data to improve our services, security, and to detect fraud. We do not sell your personal data to third parties for their marketing.

3. Legal Basis

We process your data where necessary for the performance of our contract with you, to comply with legal obligations, for our legitimate interests (e.g. fraud prevention, security), or with your consent where required. You may withdraw consent for marketing at any time without affecting the lawfulness of earlier processing.

4. Sharing and Disclosure

We may share your data with service providers (e.g. payment processors, hosting) who act on our instructions. We may disclose data to regulators, law enforcement, or other parties when required by law or to protect our rights. Data may be transferred to countries outside your country of residence; we ensure appropriate safeguards where required.

5. Retention and Security

We retain your data for as long as your account is active and as needed to comply with legal, regulatory, or accounting requirements. We implement technical and organisational measures to protect your data against unauthorised access, loss, or alteration. No system is completely secure; you are responsible for keeping your login details safe.

6. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your data, or to data portability. You may also have the right to object to certain processing or to lodge a complaint with a supervisory authority. To exercise your rights, contact us at [email protected].

7. Changes

We may update this Privacy Policy from time to time. We will post the updated version on our website and indicate the date of the last update. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact

For privacy-related questions or to exercise your rights, contact us at [email protected].